WARDKX3-116/24A-2 - Raritan - 2 Year Extended Warranty for DKX3-116 (DKX3 Warranty)
For Model: DKX3-116 (2 Years Extended Warranty)
Description:
WARDKX3-116/24A-2 - Raritan 2 Year Warranty Extension (4 Year total) for the DKX3-116 IP KVM. Includes 100% parts and workmanship, 24-hour replacement, and 24-hour technical support.
Features:
Guardian Support Services Platinum:
• A two-year extension to the Standard PLUS two-year Warranty coverage
• Around-the-clock technical support for ALL three years of coverage (24/7)
• 24-hour advanced equipment replacement**
** 24-hour next day delivery requires notification to Raritan Technical Support by 2:00 pm (EST).
Specification:
2 year Raritan Hardware Warranty Standard European service includes :
- Follow the clock telephone technical support ( 2 year ) Raritan only work 9-5 Hours in Europe. However 24/7 online support is open on the Raritan website and may be answered by the US
- Free Repair return to base ( 2 year ) Raritan will arrange a free collection of the unit from any address in the Country of the Original selling Distributor and take the unit for repair, then when repaired product sent back to the customer site within Europe.
- Option of Advance replacement on condition the faulty Product is return to Raritan Europe Hub responsibility of the customer or the new replacement shall be charged at current price. Advanced value PO/ card cover may be required.
Recommend to contact your local Country supplier or distributor for advice and to assist for this service
Please Note:
Extended warranties can be purchased at the time of initial product sale or any time during the original standard 2 year warranty period. Applied to individual item recorded serial number only.
A required ticket number is produced on contact with Raritan before starting any return process